Known (Blender) Issues

Please see this issue for an up-to-date list of limitations.

Problems to Activate the Addon

If you experience problems while installing and activating a newer version of the addon (i.e. an older version of the addon was previously installed), delete Blender’s user folder of the addon. This page of the Blender manual provides information about the location of the corresponding folder.

Make sure that you CLOSE Blender BEFORE deleting the folder.


Under Windows delete the following folder:

%USERPROFILE%\AppData\Roaming\Blender Foundation\Blender\<Version>\scripts\addons\photogrammetry_importer

In the case of Blender 2.82:

%USERPROFILE%\AppData\Roaming\Blender Foundation\Blender\2.82\scripts\addons\photogrammetry_importer


Under Linux delete:


In the case of Blender 2.82:


Blender Crashes while Importing Reconstructions

This is probably not an issue of the addon or Blender, but caused by outdated graphic drivers. If the problem persists (after restarting Blender / the operating system), one can find more information in the Blender manual. As workaround one may import the point cloud as Blender object or as a particle system (by adjusting the corresponding import options) instead of drawing the point cloud with OpenGL (which is the default import option).